Social Media Management Services That Turn Followers Into Inquiries
We plan, design, write and publish your content, reply to comments and messages, and connect your inbox to AI chatbots so interest on social becomes a booked appointment.
Instagram · Facebook · TikTok · LinkedIn · Google Business Profile
Posting When You Remember Is Not a Strategy
Inconsistent posting
Most business owners know they should be active on social media and do not have the hours. Posts go out in bursts, then nothing for three weeks. A prospective customer who checks your profile before calling sees a business that looks half open.
An unanswered inbox
Comments asking about prices sit unanswered. Direct messages are read on a Sunday evening and forgotten by Monday. Each one was a person interested enough to ask, and many of them went on to book with someone who replied.
The whole job, handled
OXONTA sets a content plan tied to what you sell, produces the posts and short videos, publishes on schedule, and manages the conversation. Messages are answered at any hour by an AI chatbot trained on your services, with your team stepping in where a human is needed.
What's Included in Our Social Media Management
A complete managed service across the platforms your customers use.
Content strategy and pillars
A documented plan: who you are talking to, the topics you will cover, the mix of educational, proof and offer posts, and the goal for each platform.
Monthly content calendar
A calendar of posts sent for your approval before the month begins, so nothing goes out that you have not seen.
Post design and captions
On-brand graphics, carousels and captions written in your voice, with relevant hashtags and calls to action.
Short-form video editing
Reels, TikToks and Shorts edited from footage you film, with captions and hooks added.
Scheduling and publishing
Posts published at consistent times on Instagram, Facebook, TikTok, LinkedIn and your Google Business Profile, as agreed.
Community management
Comments and messages answered, questions routed to the right person, and spam removed.
Profile optimization
Bios, highlights, pinned posts, links and contact buttons set up so a visitor can inquire in one tap.
Monthly performance report
Reach, engagement, profile visits, messages received and inquiries generated, with recommendations for the next month.
Our Social Media Process
A monthly rhythm that keeps content consistent without taking your time.
Audit and strategy
We review your profiles, competitors and audience, then agree on goals, platforms, tone of voice and content pillars.
Plan and create
Each month we draft the calendar, design the posts and edit video, then send everything for approval in one batch.
Publish and engage
Approved content is scheduled and published. We respond to comments and messages and flag anything that needs you.
Review and refine
We report on what performed, what led to inquiries and what we will change next month.
Social Media Results
This space is reserved for a social media management case study from a named client, with figures you can verify.
Client
[CLIENT NAME]
Challenge
[CHALLENGE]
What we did
[WHAT WE DID]
Results
[CLIENT RESULT]
How AI Follow-Up Boosts Your Ad ROI
1. Post or ad
2. Comment or DM
3. AI chatbot reply
4. Booked appointment
Organic social and paid ads feed each other. People who see your ad often visit your profile before they inquire, and a current, credible feed makes the ad more believable. The posts that earn the most engagement organically are also strong candidates to promote as ads, which lowers the risk of paying to test unproven creative.
Follow-up is where the return is decided. OXONTA connects Instagram, Facebook Messenger, WhatsApp and TikTok messages to an AI chatbot. When someone comments a keyword or sends a DM, the chatbot replies immediately, answers common questions about services, prices and availability, asks a few qualifying questions and offers a booking link or appointment time. Conversations and contact details are saved to your CRM, so your team sees a tidy list of who asked what and who booked.
DMs and comment triggers are answered instantly, day or night.
The chatbot books appointments inside the conversation.
Every inquiry is saved to your CRM with the full conversation attached.
Top organic posts are identified and passed to the ads team for promotion.
Who Our Social Media Service Is For
Managed social suits businesses where customers check you out before they get in touch.
Salons & Med Spas
Visual work, regular offers and a high volume of booking DMs.
Hospitality & Beauty
Daily content, events and promotions that keep regulars coming back.
Real Estate
Listings, local market updates and agent profile building.
Fitness & Wellness
Class highlights, member stories and trial offers.
Healthcare & Dental
Patient education and practice updates that build trust before a first visit.
Social Media Management FAQs
Which platforms do you manage?
Instagram, Facebook, TikTok, LinkedIn and Google Business Profile are the most common. We recommend starting with the two or three where your customers are active and doing those well, then adding more if there is a reason to.
Do I need to provide photos and videos?
Some, yes. Real photos and clips of your team, your work and your customers outperform stock content. We give you a simple shot list each month that takes a few minutes to film on a phone, and we handle the editing and design.
Will I approve content before it is published?
Yes. You receive the full month's calendar in advance and can request changes. Time-sensitive posts added during the month are also sent for approval unless you have asked us to publish directly.
Does the AI chatbot replace a person replying?
It handles the first response and the routine questions, which is most of the volume. Anything sensitive, unusual or outside its instructions is handed to a named person on your team or ours, with the conversation history attached.
How many posts do I get each month?
[MY ANSWER]
Want Social Media Handled Properly?
Book a free strategy call. We will review your profiles, your content and how your messages are being answered.